Partnership Details
Partnership Details
Take 25% off purchases, & enjoy half off your next two months
when you complete your item purchase by 12/4/24.
The Vivrelle x REVOLVE partnership brings together two innovative features to transform your styling experience. Ella AI™, your personal AI fashion assistant, is now live. It offers conversational styling guidance tailored to your preferences, occasion, and Vivrelle borrow. Simply ask Ella for help packing, dressing for an event, or styling your latest Vivrelle borrow.
Complementing Ella’s styling advice, Complete The Look is our AI-powered module that automatically pairs your Vivrelle accessories with curated outfits from REVOLVE and FWRD. You'll find it right on Vivrelle's product pages, at checkout, and even after your order.
Meet Ella
Ella AI™ is more than just a styling tool—she's your personal AI fashion assistant. Ella represents the first time borrowing, resale, and traditional retail have come together under one umbrella.
Simply tell Ella what you need through natural conversation:
- "I need a bachelorette party outfit"
- "Help me pack for my Miami trip"
- "What should I wear with this Chanel bag to a wedding?"
Ella analyzes your preferences, the occasion, and your borrowed accessories to create personalized head-to-toe looks that perfectly match your style and needs. Shop REVOLVE and FWRD directly through the Vivrelle platform for a truly integrated experience.
Access ella ai
Vivrelle | REVOLVE | FWRD:
SoHo Pop-up Coming Soon
430 West Broadway, New York, NY 10012
Vivrelle, REVOLVE and FWRD are popping up in SoHo, NYC! Step inside to experience Vivrelle IRL—shop and borrow bags, pick up or return your Vivrelle borrows, and explore the closet like never before. Plus, shop a curated selection of luxury clothing and accessories from REVOLVE and FWRD.
Hours STARTING SEPT. 10TH
11am-7pm
Open 7 days a week
Experience Complete The Look
Experience
Complete The Look
Our AI-powered styling tool seamlessly pairs your Vivrelle accessories with curated outfits from REVOLVE and FWRD in real-time, featured on Vivrelle's product pages and check out experience. Preview Complete The Look in action below. The style suggestions shown here are personalized* based on your account!
Click any REVOLVE or FWRD item to shop their whole collection, and earn 5% back in Vivrelle credits on your purchase. See redemption instructions below.
Vivrelle Credit Redemption Instructions:
To be eligible for the 5% credit, purchases must be made through the REVOLVE portal accessed via Vivrelle's web or iOS platforms.
To redeem your 5% Vivrelle credit after purchase, either forward your order confirmation email to membership@vivrelle.com OR submit your receipt through our online form. Credits will be added to your account within 30 days. Please ensure the name on your order matches your Vivrelle account name. Any returns will affect your credit amount.
*Personalization is for logged in Vivrelle members only; logged out users will experience Vivrelle's style team's picks.
Soho Store Copy
Spend the Summer with Vivrelle and FWRD
Take 25% off purchases, & enjoy half off your next two months
when you complete your item purchase by 12/4/24.
Vivrelle | REVOLVE | FWRD:
Soho Pop-up
2397 Main Street, Bridgehampton, NY
Vivrelle and FWRD are popping up in the Hamptons this summer! Step inside to experience Vivrelle IRL—shop and borrow bags, pick up or return your online orders, and explore the closet like never before. Plus, shop a curated selection of luxury clothing and accessories from FWRD—along with exclusive pieces from other partners—all under one stylish roof.
may 23rd - September 1st, 2025
Hours: 9am-6pm
Closed Wednesdays in May and June
Open 7 days a week July 1st - Labor Day
From Our Leaders
"REVOLVE is a brand that we have long admired, and being able to partner on a revolutionary AI powered experience is a testament to the strength of our community and the synergies between our brands. We are thrilled to be working together to enter a new era for Vivrelle and further enhance our members' experience." - Blake Geffen, Co-Founder and CEO of Vivrelle
“Vivrelle is a standout player in the luxury accessories space, and we are thrilled to come together to launch Ella. We are excited to be at the forefront of AI-enabled shopping and to see how Vivrelle’s members leverage this unique and innovative partnership to find perfect head-to-toe looks from REVOLVE and FWRD.” - April Koza, Vice President, FWRD
Join the Fashion Revolution
Join the Fashion Revolution
Take 25% off purchases, & enjoy half off your next two months
when you complete your item purchase by 12/4/24.
Become a Vivrelle member today and transform your wardrobe with unlimited access to designer accessories—now enhanced with REVOLVE styling. Experience the future of fashion where luxury borrowing meets complete styling solutions.
Frequently Asked Questions
What is Ella AI™ and how do I access it?
Ella AI™ is Vivrelle’s interactive personal stylist. You can access Ella directly on Vivrelle’s website or iOS app. Simply type what you need, like “Style this Dior bag for a wedding” or “Help me pack for Miami,” and Ella will instantly build personalized looks using Vivrelle, REVOLVE, and FWRD.
Ella also makes checkout seamless: you can shop items from Vivrelle, REVOLVE, and FWRD all in one cart, without ever leaving Ella.
What is Complete The Look and how do I access it?
Complete The Look is Vivrelle’s instant styling tool that suggests REVOLVE and FWRD pieces to pair with your Vivrelle accessories. You can access Complete The Look on all Vivrelle product pages across the website and iOS app. Just select any accessory and you will see matching outfit suggestions.
How does shipping and payment work for Ella AI™?
With Ella AI™, you can checkout with Vivrelle, REVOLVE, and FWRD items all in one cart.
- Vivrelle items ship directly from Vivrelle with standard shipping. If you are an existing member, your new order is prepared once your prepaid return label from the previous order is scanned in transit.
- REVOLVE and FWRD items ship separately with 2-day shipping. You will also receive confirmation emails directly from REVOLVE or FWRD. For changes, contact REVOLVE at Shop Top Designer Clothing Brands Online at REVOLVE / 1-888-442-5830, or FWRD at FWRD: The Online Destination for Premier Luxury Fashion / 1-866-434-3169.
- Payment is processed through the method saved in your Vivrelle account. Shipping and billing details can be updated at checkout before placing your order.
How do returns and cancellations work for Ella AI™?
- For returns, cancellations, or refunds on REVOLVE and FWRD purchases made through Ella, contact their customer support directly.
- Vivrelle will process the refund since charges run through Vivrelle’s system. Refunds typically appear within 5–7 business days.
- For partial cancellations, your order will be updated and any applicable partial refund will be issued once your change is confirmed.
How do I earn 5% of my purchase value through Complete the Look as Vivrelle credits?
When you shop REVOLVE or FWRD through Vivrelle’s website, iOS app, or directly within Ella AI, you earn 5% back in Vivrelle credits, which can be applied toward future membership fees.
To redeem, forward your order confirmation email to membership@vivrelle.com or submit your receipt through our online form. Credits are applied within 30 days, provided the order name matches your Vivrelle account. Returns will adjust your credit amount.
Vivrelle x REVOLVE 5% Credit Program Terms and Conditions
By participating in the Complete The Look 5% Credit Program (“Program”), you agree to the following terms and conditions: To be eligible for the 5% credit, purchases must be made through the REVOLVE portal accessed via Vivrelle's web platform. The name on the REVOLVE order must match your first and last name as registered in your Vivrelle account. Each order is eligible for credit only once. Submitting the same order multiple times will not result in additional credits and may result in disqualification from the Program. If you return any or all items from a qualifying order, the associated credit will be removed or adjusted accordingly. Vivrelle reserves the right to deduct credited amounts retroactively for returned items. The credit amount will be 5% of the total purchase price (excluding taxes, shipping, and discounts). Credits are non-transferable, non-refundable, and have no cash value. Credits may take up to 30 days from the order date to appear in your account. Vivrelle reserves the right to verify eligibility and reject or revoke credit at its sole discretion. Vivrelle may modify or terminate this Program at any time without notice. For any questions or concerns, please contact membership@vivrelle.com