Getting Started
- What is Vivrelle?
- What does Vivrelle mean? How did it come to be?
- How do I apply to be a member of Vivrelle?
- How much does it cost to join Vivrelle?
- What is the difference between the four memberships?
- How long can I keep my item for?
- Can I pre-reserve an item for when I need it?
- I am a Classique member. Why can't I borrow Couture and Couture+ items?
- Why do you require a three month minimum membership?
- What is Premier? Why should I add it to my existing membership?
- How are bags selected to be included in the Premier closet?
Our Closet
- How do you get your products?
- How is Vivrelle related to the brands of the luxury items available on the site?
- How do I know the items I'm borrowing are authentic?
- What condition are the items in?
- How do you ensure items arrive clean and ready to wear?
- I want to borrow an item that I don't see on Vivrelle. Can I request it?
- I have something borrowed and I love it! Can I buy it?
- I love an item in the collection! Can I buy something I haven't borrowed?
- How often do you add new products?
Coverage & Shipping
Still need answers?
No worries, we're here for you!
Email Us:
membership@vivrelle.com
We’ll get back to you as soon as we can, usually during business hours: Monday to Friday 9 a.m. to 5 p.m. EST!
${ captchaError }
Thanks so much for your question. A Vivrelle team member will respond ASAP via email. In the meantime, you can explore our collection or apply for membership.